ADDRESS
Retorno
del Rey #36
Zona Hotelera
Cancun, Quintana Roo 77500
Mexico
Telephone: 52-98-810-808
Fax: 52-98-851-048 LOCATION
Located
on more than 7.5 acres with
1,200 feet of beachfront along the
azure Caribbean Sea, the resort is
15
minutes northeast of the airport and
20 minutes south of the city of
Cancun.
ACCOMMODATIONS
365
Guestrooms and Suites, all with
ocean views and private balconies
or terraces, including:
140 Oceanview Guestrooms
129 Oceanfront Guestrooms
25 Executive suites
14 Master Suites
46 Club Level Guestrooms
8 Club Level Executive Suites
Two Club Master Suites
One Club Level Ritz-Carlton Suite
Non-smoking accommodations are available,
as well as a selection of guestroom
specifically designed to meet the
special needs of disabled guests.
THE
RITZ-CARLTON CLUB
Guests
wishing for an added measure of personal
attention may
select The Ritz-Carlton Club, accessed
by a separate elevator key.
Recent service and amenity enhancements
include welcome
refreshments, evening entertainment
in the lounge and Hermes bath
amenities.
GUEST
ROOM FEATURES
AM/FM
clock radio with alarm, some with
CD player
Sumptuous marble baths
Fully stocked mini-refreshment bar
Goosedown and non-allergenic foam
pillows
Plush terry or lightweight bathrobe
Luxurious 100% cotton linens
Generously sized terry bath towels
Nonsmoking rooms available
Multi-line telephones with hold button
Generously sized desk
Remote control color television
Barrier-free accessibility
European toiletries (shampoo, conditioner,
moisturizer, shower gel,
mouthwash)
Lighted makeup mirror, hair dryer
and scale
Suit, skirt and padded hangers
Sewing kit
Data ports
In-room safe deposit box
Individual air conditioning controls
Smoke detectors and sprinklers
GUEST SERVICES
24-hour
room service
Twice-daily housekeeping attention
Complimentary overnight shoeshine
Overnight laundry service
Evening turndown
Valet parking
Complimentary morning newspaper
On-site fitness center
Babysitting services available upon
request
ESCADA Boutique
Full Service Beauty Salon
Gift shops featuring
Ritz-Carlton logo merchandise
Multi-lingual staff
Tane (silver)
Safe deposit boxes
Full Child Care facility
(KidsCamp Program)
Avis auto rental
La Perla Boutique (lingerie and swimwear)
Berger (jewelry and accessories)
BUSINESS SERVICES
Conference
concierge
Express check-in/departure
24-hour secretarial services (fax,
photocopies, telex, courier)
Airport shuttle service provided by
hotel or local transportation company
(fee may be applicable)
Technology Butler
HOTEL FEATURES
The
Fitness Center, with steam room, sauna,
spa services and aerobic classes
Two outdoor swimming pools with sun
patios and poolside food and beverage
service
Three tennis courts, one lighted
Full Service Business Center
Full Service Beauty Salon
ESCADA Boutique
Gift Shop
Pro Shop
Berger (for jewelry and accessories)
Tane (for silver)
La Perla Boutique (lingerie and swimwear)
DINING
AND ENTERTAINMENT
The
Club Grill
For regional specialties prepared
with local ingredients and spices,
featuring fresh fish, seafood and
prime meats. Live music and dancing
is offered nightly. AAA Five-Diamond.
Closed on Mondays.
Fantino
Featuring Italian cuisine with a Mediterranean
influence and live
piano music, set in a romantic ambience.
AAA Five-Diamond. Closed on Sundays.
El Cafe Mexicano
Casual dining at its finest for breakfast,
lunch and dinner.
The Lobby Lounge
Offering ocean views, a light-snack
menu, cocktails and over 30 different
types of tequila.
The Caribe Bar & Grill
For casual oceanfront dining throughout
the day.
CONFERENCE FACILITIES
The
Ritz-Carlton Ballroom - 11,440 square
feet
The Plaza Ballroom - 3,960 square
feet
The Diplomat - 812 square feet
The Boardroom - 406 square feet
The Director's room - 812 square feet
The Cozumel - 945 square feet
The Merida - 770 square feet
The Cancun - 805 square feet
The Tulum - 1015 square feet
Pre-function space includes The Fountain
Courtyard, The Pool Patio, The Beach
and The Caribe Bar & Grill
Complete catering, conference and
audio visual services are available.
KIDS
CAMP
A
fun-filled activities program offered
for children 4 to 12. Half and full-day
programs are offered, which include
lunch. In addition, a variety of family-friendly
activities are located nearby, including
miniature golf, jungle cruises, water
parks and numerous theme restaurants.
Once back at the hotel, babysitting
services are available, as well as
in-room pay per view movies and a
ideo game system.
AREA ATTRACTIONS
Some
of Mexico's most remarkable attractions
are located within two hours of the
hotel, and the resort's in-house Destination
Services (DS) department can make
arrangements for individual and group
tours and sightseeing excursions.
Chichen Itza, Cozumel and Tulum are
just a few of the recommended sites
to visit. In addition, diving enthusiasts
can visit the Cave of the Sleeping
Sharks in nearby Isla Mujeres.
RECREATION
Watersports
enthusiasts will appreciate the excellent
, deep sea fishing, sailing, water
skiing and scuba diving opportunities
offered just minutes from the resort.
The DMS department can also arrange
for guests to windsurf, jet ski, parasail,
sport fish and golf. Jogging paths
are located close-by, and shopping
areas and nighttime entertainment
are within easy reach.
CLIMATE
| MONTH |
HIGH |
LOW |
| January |
81 |
67 |
| February |
82 |
68 |
| March |
84 |
71 |
| April |
85 |
73 |
| May |
88 |
77 |
| June |
89 |
78 |
| July |
90 |
78 |
| August |
90 |
77 |
| September |
89 |
76 |
| October |
87 |
74 |
| November |
84 |
72 |
| December |
82 |
69 |
LANGUAGE
English
and Spanish with multilingual staff.
MONEY
Currency:
U.S. Dollars are accepted throughout
Cancun. The exchange rate varies.
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